Australasian Institute of Emergency Services

Introducing your Board

National President - Robert Maul

Robert (Bob) Maul LFAIES., JP(NSW) - Introducing the National President

Robert (Bob) Maul our current National President is a founding member of the Australasian Institute of Emergency Services. The Institute was established in 1977 and was incorporated as a company in NSW in 1990. He is a Life Fellow of the Institute and holds many emergency management qualifications. These include emergency management skills qualifications gained whist undertaking training courses at the Australian Civil Defence School, Australian Counter Disaster College, and at the Australian Emergency Management Institute at Mt Macedon, Victoria.

Bob is the holder of the Institute's highest award "The National Medal of Excellence" which he received in 2015 following 38 years of service to the Institute. Prior to that he was presented with the Institute's second highest award "The Award of Excellence".

In the past the National President was the NSW Division President, Executive Member of the NSW Division AIES Committee and the General Secretary/National Registrar of the organisation occupying the latter position from 1996-2015.

In other walks of life Bob holds other directorships in the not-for-profit sector among these being the Treasurer of the NSW Mosman RSL Club and a member of WIRES. He was also the Treasurer/Director of the NSW Teachers Club from 1977 to 2000. Before his retirement from the NSW Police Service he performed the duties of Chief Operations and Plans Officer for the NSW SES for a period of 13 years, and as the Region Emergency Management Officer, (a statutory appointment), for several Police Sydney Metropolitan Emergency Management Regions. He was also a lecturer/Instructor on emergency management subjects at the University of Sydney and NSW University for many years and was a senior instructor at the NSW Police Academy at Goulburn, NSW.

Stephen Jenkins

Stephen Jenkins FAIES - Immediate Past President

Stephen is a Fellow of the Institute and was elected National President in 2015. He stepped down from the role in 2021 after having served two three-year terms, the maximum allowable under the Institute's Constitution. Previously he had held the positions of Vice-president then President of the Queensland Division. Stephen is also the Institute's representative on the Australian Emergency Management Volunteers Forum (AEMVF), a Commonwealth government advisory body, and sub-editor of the National Emergency Response journal.

Stephen has extensive experience in the emergency management having serviced as a police officer in Queensland for almost 35 years prior to his retirement in 2017. During his policing career, Stephen performed a variety of duties, including: general duties; criminal investigations (appointed Detective); officer-in-charge of varying sizes stations and sections including rural, remote and Indigenous communities; District Inspector; Regional and District Duty Officer; and manager of a variety of information and communications technology related programs and projects including implementing a service-wide online incident and disaster management system, and preliminary work that resulted in the development of the Government Wireless Network that now delivers secure digital communications and other capabilities for police and emergency services across southeast Queensland. Stephen also performed specialised forensic crash investigations, search and rescue coordination, and disaster management officer duties.

Presently, Stephen is performing project-related activities with an Australian government department. He is also a local government Councillor, and volunteer fire-fighter and brigade captain with the NSW Rural Fire Service. Stephen has multiple university qualifications, including six Master's degrees (various disciplines including emergency and disaster management), a Bachelor in Social Science (Emergency Management), and two Graduate Diplomas.

Stephen has been awarded numerous awards, citations and medals, including:

  • National Emergency Medal for Sustained Deployment during an Approved Natural Disaster (QLD 2010-11).
  • National Police Service Medal for Service in an Australian Police Force.
  • National Medal (1st and 2nd Clasps) for Service.
  • Queensland Police Service Medal (and 30-year Clasp) for Ethical and Diligent Service.
  • 2010 - 2011 Queensland Flood and Cyclone Citation - Group citation for all police and emergency service personnel involved in responding to the flood and cyclone events.
  • NSW Premier's Bushfire Emergency Citation - 2019-20 bushfires.
  • Queensland Police Service - Assistant Commissioner's Certificate Corporate and Support for his contribution to the QPS and Fleet Assets Service Group from 2013 to 2017, in particular for providing high level project management and support.
  • Queensland Police Service - 2013 Award for Excellence in Corporate and Support Services, Information and Communications Technology Award, Computer Aided Dispatch Project.
  • Queensland Police Service - QPS Sesquicentennial Citation
  • Queensland Police Service - G20 Citation
  • Personal Letter of Appreciation for service from The Honourable Mark Ryan MP, Minister for Police, Fire and Emergency Services and Minister for Corrective Services, Queensland Government - 2017.
  • Personal Letter of Appreciation for service from Commissioner Ian Stewart APM, Queensland Police Service - 2017.
  • Personal Letter of Appreciation from Assistant Commissioner Katarina Carroll APM - Far Northern Region (QPS) - 2012 for contribution to policing of the Tully area during the disaster response following Tropical Cyclone Yasi in 2011.

Other Letters of Appreciation and Favourable Comments:

  • Gold Coast City Council - for facilitation of a pre-conference workshop at the 5th Australasian Natural Hazards Management Conference.
  • Doomadgee Aboriginal Community Council - for his intervention and efforts in restoring police / community relations.
  • Australian Federal Police - for assistance provided during multi-agency operations.
  • Judge Trafford-Walker (Cairns Circuit Court) - Favourable comments during sentencing of an accused following a protracted multi-agency operation re the purchase and cashing of weaponry and ammunition for shipment to Irian Jaya for use by militia groups against Indonesian National Forces.
  • Victoria Police, Australian Federal Police and Australian Customs Service (Joint Operation) - Appreciation of assistance provided during a multi-jurisdictional covert operation into drug importation.
  • Australian Airlines Security - Appreciation for the management of an operation into drug cultivation and use at the airline's island resorts in North Queensland resulting in multiple arrests.

Director - Ron Jones

Ron Jones LFAIES - Director / President Tasmania Division

Ron's involvement with the emergency services started when he joined the Tasmania State Emergency Service in 1978. With an interest in emergency planning Ron has work as the Deputy Coordinator with the Glenorchy City Council, joined the committee to establish the South Hobart Urban Fire brigade and later, using this experience on that committee, helped establish the Lenah Valley Urban Fire Brigade.

When a work promotion saw him move to the west coast of Tasmania Ron joined the Rosebery SES Unit where he trained in road accident rescue, was appointed Unit Manager and became involved with Hydro underground rescue team (mine rescue). Ron's continued interest in emergency management saw him appointed as the Deputy Coordinator for the then Zeehan Commission and when Hydro construction finished he was involved in retaining the Ambulance and Fire Service in Tullah and eventually was appointed Brigade Chief.

In 1993 Ron won the Peter Parssey Memorial Award, an award that recognises a Tasmanian emergency service worker who has excelled above and beyond their normal duties to help their service and their community.

He has been an active member of the Tasmanian Division of the AIES since 1982, and the north west Tasmania representative for the AIES since 1986.

Ron served as the president of the Tasmania Division in the mid 1990's and as a National Board member for approximately 10 years before being again elected as Division President and National Board Member again in 2013.

Chris Miller

Christine F Miller MAIES - Director / President ACT Division

Chris is a consultant working in emergency business continuity and management. Before setting up her practice, B4Crisis, she began her career in emergency management as a Queensland Police Cadet working on response during the 1974 Brisbane Floods. She continued her policing career for nearly 17 years, serving in the Brisbane Traffic Branch for 7 years, where she completed her Bachelor of Arts (1988, The University of Queensland). Soon after she commenced her Master studies, she was transferred to the Commissioner's Office to work on a number of projects including succession planning; stress and trauma research and policy development; Hepatitis B injections program for serving police; and AIDS/HIV education with the Department of Health. Chris left policing to become Queensland's first woman Workplace Health and Safety Inspector. In August 1990, she moved to Canberra working with ACT and the Commonwealth Attorney-General's Departments on community safety and counter terrorism. Following the 2002 Bali bombings, Chris began her career working on 'on shore' emergency recovery including the first anniversary of the first Bali bombings (2003); the Eyre Peninsula bushfires (2005); terrorist bombings in Bali (2005), London (2005 known as 7/7) and the Middle East; and the 2004 Indian Ocean (or Boxing Day) Tsunami. Working for the Department of Social Services, she contributed to whole of Australian Government planning to prepare, respond, and recover from many emergencies including pandemic influenza.

For the past 14 years, Chris has specialized in emergency management for businesses; business continuity management and crisis communications, managing both traditional and social media. Her clients have included governments, private businesses and major not-for-profit organizations ranging in size from 2 to more than 80,000 employees. Chris has worked as a pandemic planner for 3 Australian governments - Commonwealth, ACT and NSW. This has included developing and maintaining personal protective equipment (PPE) stockpiles and working as part of a team that trained over 500 small businesses Australia-wide in pandemic business continuity for the Australian Government Departments of Health and Industry. Most recently, Chris has been working with her clients on COVID-19 exercises, response, and recovery plans.

Chris has received 2 Australian Day Achievement Medallions (for crime prevention, community safety and tsunami recovery) and a Secretary's Certificate (for pandemic business continuity planning). She was shortlisted for the 2017 Australasian Business Continuity Institute (BCI) Continuity and Resilience Public Sector Manager and received the 2018 BCI Australasia Industry Personality of the Year, which resulted in her being a global finalist at the BCI World Conference. On 18 June 2019, it was announced at the Annual IFSEC Conference and Exhibition, 18-20 June 2019, London, England that Chris was judged to be 14th of 20 Security Thought Leadership, IFSEC Global's "Top Influencers in Fire and Security".

She helped establish the Australian Women in Security Network (AWSN) and remains one of AWSN's Canberra Chapter Co-Leads. Chris has been Member of the Australian Institute of Emergency Services (MAIES, since 1990 in NSW and the ACT) and the AIES ACT Vice President (2015-2020). She is a Member of the International Association of Emergency Managers (IAEM); a Member of the Institute of Strategic Risk Management (M.ISRM); was the first Australian accredited in Adaptive Business Continuity (cABCF, Orlando, Florida, March 2019) and is an Associate Member of the Business Continuity Institute (AMBCI).

Chris has presented more than 60 conference papers and webinars in Australia and internationally. Chris champions resilience, emergency and business continuity management.

National Treasurer - Jenny Crump

Jenny Crump JP(Qual), FAIES - AIES National Treasurer

Jenny's works full time at the Australian Taxation Office in Brisbane. Jenny has been with the Tax Office for the past 19 years and prior to that was with a State Government Department for 10 years.

During Jenny's spare time, she volunteers with the State Emergency Service. Jenny has been with the SES for the past 15 years and is currently in the role of Group Leader for Northern Group within the Brisbane Unit. During this time Jenny has been on a number of deployments throughout the State where she has assisted with disaster recovery in many regional communities. In the Brisbane region, Jenny has been on many activations over the years assisting with storm damage, search, rescue, forensic searches and community events.

Jenny holds a TAE and spends a lot of weekends during the year training SES members in Land Search, Storm Damage, First Aid, Safety Officer, Height Safety and Chainsaw.

Since 2010, Jenny has received the following awards, citations and medals.

  • 2010-2011 Queensland Flood and Cyclone Citation
  • 2010-2011 National Emergency Medal and Clasp
  • 2011 QFES 5 year Meritorious Service Certificate
  • 2014 G20 Australia Citation
  • 2015 SES Northern (Wednesday) Group Member of the Year
  • 2016 QFES Meritorious Service Medal
  • 2016 QFES Assistant Commissioner's Certificate of Appreciation
  • 2016 SES Brisbane Unit Trainer of the Year
  • 2018 XXI Commonwealth Games Citation
  • 2019 Qld Women in Fire and Emergency Services Award for Outstanding Female Leader – Volunteer
  • 2020 Australia Day Achievement Award
  • 2021 AIES National Medal of Excellence
  • 2021 QFES 15 year Meritorious Clasp
  • 2021 SES Week Award
  • 2021 National Emergency Medal TC Debbie 2017 Clasp
  • 2021 National Emergency Medal Nth Qld 2019 Clasp
  • 2021 SES Brisbane Unit Trainer of the Year
  • 2021 SES Brisbane Unit Operational Member of the Year

Jenny is current President of the Northern Group Social Club/Supporters Group and has been in this position for the past 6 years. Prior to becoming President, Jenny was the Social Clubs Secretary and had held that position for 4 years.

Jenny joined the AIES Qld/NT Division in April 2010 and was elected to the position of Qld/NT Treasurer which she held for 4 years. In 2014 Jenny was then elected to the position of Qld/NT Secretary/Treasurer and has held that position for the past 7 years.
In 2017 Jenny was appointed as the AIES National Treasurer and currently remains in that position.

In 2016 Jenny joined the Qld SES Volunteers Association and in 2017 was nominated to the position of Merchandise Officer which she currently still holds.

Doug Caulfield - Principal Consultant, Emergency Management Network Solutions

Doug Caulfield OAM,RFD*,FAIES, MIAEM, Adv Dip Public Safety (EM)
- Principal Consultant, Emergency Management Network Solutions

Doug has been involved in human resource management and, for the past 30+ years, emergency management in the Gippsland region of Victoria. He was the Regional Emergency Management Coordinator for the Department of Health and Human Services in the Gippsland Region for many years and his experience covers operational, theoretical and training aspects of all dimensions of emergency management practice.

He is a Fellow of the Institute and holds many emergency management qualifications. These include emergency management skills qualifications gained whist undertaking training courses at the Australian Civil Defence School, Australian Counter Disaster College, and at the Australian Emergency Management Institute at Mt Macedon, Victoria. When it was in operation, he was a regular guest lecturer at the Australian Emergency Management Institute at Mount Macedon and was recognized in the Australia Day Honours list in 2010 with the award of the Medal of the Order of Australia for service to the community of Gippsland through a range of ex-service, sporting and local government organizations.

In parallel to his 'civilian' career Doug has served over 41 years in the Australian Defence Force as a reservist and been awarded the Reserve Force Decoration together with a First and Second Clasp to that award.

In 1990, during his posting as Officer Commanding a Reserve Armoured Corps reconnaissance squadron in Gippsland, he was deployed to command a multi-unit task force to respond to a major flood in the area. Two of his unit's members received bravery awards for perilous rescues and the unit received a Chief of Army Commendation for the work carried out over the deployment period. He officially retired from the Australian Defence Force on 8th December 2015 having attained the rank of Lieutenant Colonel. During this time, he commanded the largest Defence Force Reserve training establishment in Australia for three years.

In 2011 he was awarded the National Emergency Medal for work in the Victorian Bushfires of 2009 and has also been awarded the Defence Medal for his service in the ADF.

Recently he received a Regional Commendation from Victoria Police for his work in training Victoria Police members in various aspects of Emergency Management across the region.

Currently, Doug provides the preparatory training package (and co-facilitates) the delivery of a Level 2 Incident Controller course and co-delivers this course both locally and interstate (mainly to essential industry sector agencies). This course is based on the nationally accredited training package PUAOPE018A (Control a level 2 incident)

He is practiced and experienced in design and delivery of Emergency Management exercises including those required by essential industries pursuant to Part 7a of the Victorian Emergency Management Act 2013.

Doug has presented papers at the Australian & New Zealand Disaster and Emergency Management national conference in Queensland and, in 2015, had his paper published in the National Emergency Response magazine (the official publication of the Australasian Institute of Emergency Services). He was admitted as a Fellow in 2019 and also holds membership of the International Association of Emergency Managers.

Along with substantial operational and training experience, he has attained an Advanced Diploma in Public Safety (Emergency Management), and holds Certificate IV in Training and Assessment.

Doug was appointed as an Independent IAES Board Director on 29th September 2020.

Director / President New South Wales and New Zealand Division - David Parsons

David Parsons FAIES - Director / President New South Wales and New Zealand Division

David started his emergency management career as an SES volunteer at Kogarah Local Headquarters in 1978. He still continues to serve as a volunteer in the Blue Mountains where he has held numerous leadership positions including Unit Controller.

David joined in the AIES in 1982 and has served on NSW Board on a number of occasions.

David served as the District Emergency Management officer for Central West NSW where he received a Ministerial Commendation for his efforts. This was followed by a long posting managing Sydney Water's Emergency Management and Counter Terrorism Programs. In this role he led the Australian Water Industry and served as a member of the Australian Critical Infrastructure Advisory Council for 14 years. David also served on the National Chemical, Biological, Radiological and Nuclear Preparedness Working Group for many years. After Sydney Water David was an Inspector of Mines regulating the mining industry in NSW for emergency preparedness.

David is currently an Adjunct Lecturer at the Australian Graduate School of Policing and Security Studies at Charles Sturt University. David is a founding partner of Response and Recovery Aotearoa New Zealand which provides emergency management leadership training throughout New Zealand on behalf of the National Emergency Management Agency. David's company Crisis Management Australia provides a range of emergency management advice to jurisdictions across Australia, New Zealand, the Pacific and Europe.

David is also a Fellow of the Australian Institute of Emergency Services, a Fellow of the Business Continuity Institute, a Fellow of the Emergency Management Academy New York and a member of the International Association of Emergency Managers.

David holds a Masters in Emergency Management, and degrees in Social Science and Education. David has completed an Emergency Management Fellowship with the Emergency Management Academy in New York, the Leadership in Crises Program with the Harvard Kennedy Business School and the Lessons Leaned Staff Officer Course with NATO.

David has a special interest in the application of neuroscience research to emergency management leadership and specialises in promoting evidence based leadership practices in the emergency management context.